Tiffany Marie Somes Ferra Hotels Boracay Industry Hospitality Hero

Tiffany Marie Somes Ferra Hotels Boracay Industry Hospitality Hero

 

Tiffany Marie Somes

Operations Manager – Ferra Group of Hotels and Restaurants

Managed by Hospitality Business Group Inc. (Management Group)

 

Three things you make sure you focus on in your work:

I give my heart to everything that I do. Being in the service business is not just about knowing the proper service standards. It is also about the heart you put into it, to make the work and service you give as genuinely and as truthful as possible; for external guests, partners and most especially to internal teams and work mates. I also believe that if you put your heart into what you do, the output becomes more meaningful, with a different kind of quality.

I make sure to build relationships to build the business. I am a very relational kind of leader. I make sure I get to know all of our staff and my team mates.  Not only by name but by their stories. Once I know who they are and what makes them work hard, I use that as a motivation to bring out the best in them. Part of this is building a different kind of respect within the team.  So when all else fails, because misunderstandings can be unavoidable, it’s easily mended because of mutual respect.

Put God in the middle of the team. Meetings and activities are never complete without an opening and closing prayer. Talking to troubled staff will always end with “let me pray for you and with you”.  I sincerely think that whatever I have in talent, in skill, in heart came from God.  And that is how I want to shape the people around me; to walk in Faith, always.

 

Top tips for your Hospitality colleagues:

My two top tips have been my guide ever since I started as a Marketing Assistant.

Increase your value. I started with Ferra Hotels as a Marketing Assistant.  I knew I did not want to remain in that role forever; I wanted to grow professionally and progress. So I started training in the Front Office. I then cross-trained to Food and Beverages Service, with a basic in Bartending. I went through training to become the Hotel’s Pollution Control Officer and then proceeded to train for Housekeeping. My next goals are to improve in Maintenance and start training in the kitchen.

Increasing your value is not always about the money, although that does come with it; you earn more when you learn more. It is about your personal growth and fulfillment;  knowing you have become better than who you were before. When you also know more, you can share more to other people. As they say, you cannot give what you do not have.

Always have ‘the attitude of gratitude’. Big or small, good or bad, be thankful. It makes you see the world and all its ups and downs with a more beautiful and positive perspective.

 

Your activities:

I assist in training our staff team, scholars and our OJT’s (On the Job Trainees).  They undergo rigid, values-centered training and skills enhancement. We also make mental health an essential in the workplace; where staff can get support from the management with their personal and career struggles. I am a young Hotel Leader under our management group, Hospitality Business Group Inc. and we ensure quality values-driven training for our staff and scholars. We concentrate on more than just their knowledge and skills, we develop their heart and their character too.

I set up a personal project when the Enhanced Community Quarantine (ECQ) started on the island in March 2020.  I named it #MaskImportanteKa.  The aim is to provide a free washable, cloth face mask to vulnerable people on Boracay.  We had a shortage of N95 Masks even before the ECQ was announced.  I enlisted a local dressmaker, who had lost customers due to the lock down, to help make the masks.  I was able to use the medical knowledge I had from Nursing, which I did before taking up Communication back in college. We have been able to distribute 200 face masks so far, whilst helping local livelihoods, and will continue with production while it is needed.

During the COVID-19 Lock Down I did what I could do support stranded workers.  Not just stranded hospitality workers but the construction workers employed in the ongoing rehabilitation of the island.  I personally donated food packs to 15 stranded construction workers in Manoc-Manoc.  Ferra Hotel also supported the Red Cross My Boracay Share project by donating noodles for their food pack distribution to stranded workers on Boracay.

I also set up and run a Facebook Group ‘Stranded in Boracay‘.  More than 200 workers, stranded on Boracay during Lock Down, are members.  The aim is to provide support and information to stranded workers during ECQ.  I share announcements and words of encouragement to them, as well as useful information.  I have also coordinated with LGUs to get some of the stranded workers home.  That includes helping them process their health certificates and letters of acceptance from their home areas, working with the media to get their stories heard and working with Red Cross for the distribution of food packs to them.

 

One of Ferra Hotel’s projects is Lighting Your Paths. It is an electrical lighting project which runs from the start of the road our Boracay hotels are located on, all along and then down to Bulabog Beach.  During the rehabilitation of Boracay in 2018 this road, and the connecting road down to the kite-surfing beach was plunged in to darkness.     We started Lighting Your Paths in July 2019.  Ferra Hotel provided the equipment; basic 20 watt Firefly Floodlights, and the wiring. Ferra Hotel’s Maintenance Team did the job connecting the wiring to the electricity source of Ferra Hotel’s staff house.

For the community, we invited people of Bulabog for a Covid-19 Awareness Forum, sponsored by our hotel. We also distributed Information Education and Communication (IEC) materials to the neighbors, as awareness campaign during the onset of the pandemic.

We were also able to distribute at least 50 food packs to people from sectors who lost jobs; ordinary vendors, boat men, etc.  The food packs contained 2 kg of rice, canned goods, noodles, coffee and some personal hygiene items and a washable cloth mask.

When tourism first began to struggle, we started the #BestTimeNow campaign. I presented the campaign to the other island stakeholders, to help us push the tourism agenda of the island. We invited managers and business owners for a short brainstorming session, to present the idea and work on uniting people as one Boracay community; promoting the island, setting aside competition to work as a team.

 

Inspirations:

I grew up with my grandparents, so they inspired me a lot. My Tatay, who recently passed away, taught me to be tough yet gentle with people I meet. My Nanay, who is now 75 years old, gave me my hunger for education (both of them are teachers).

My boss, our General Manager, Sir Dante Cruz, also inspired me to be a person of vision and that being young doesn’t mean you can’t become somebody; for yourself and for the people around you. As he said, age is just a number and as young as I am, I should be a visionary leader with high integrity.

 

What’s in your Future?

I hope to grow our team within Hospitality Business Group Inc. and Ferra Group, by building their knowledge, skills and heart. I think that is the real value of me as a leader; build more leaders with so much heart for what we do. I want to inspire young hoteliers like me to dream big and succeed in the industry. We want to expand the Ferra brand soon and I would like to be there when it happens.

On a personal level, my dream is actually to become a lawyer.  For now, I don’t see myself getting to Law School anytime soon, maybe a Masters or additional academic credentials might do for now.

Anne Lapena MY RANGGO Hospitality Heroes

+Anne Lapena MY RANGGO Hospitality Heroes

Anne Margarette R. Lapeña

Housekeeping Attendant at Herald Suites

 

Three things you make sure you focus on in your work: 

Knowledge about the field of your work

Willingness to work

Always enjoy your day in doing your work.

 

Top tip for your Hospitality colleagues:  I remember my professor once told me that I should choose a job I love, because I will never have to work a day in my life, and that says a lot!

 

Unique Experiences/why you were nominated:

I have worked at the Herald Suites Hotel for more than 5 years.  I have been nominated for Your Hospitality Heroes because of the most unique experience that has ever happened to me.  I was working and found a guest had left 70,000.00php, I was able to surrender the 70,000 pesos to the company without any hesitation. Because I believe that when you are loyal to your company you must be loyal to the customer as well.

 

Your activities:  It’s just only a matter of participating in the company’s program and advocacy.

 

Inspirations: I really just love my job, my work, the environment, the people I am surrounded with, those things inspires me.

 

What’s in your Future? I can’t be specific because I have big plans in future and I don’t want to just dictate what my future will be so, as of now I’m into bettering myself, trying to learn new things everyday as much as possible, also to get more experience in different situation, places, and to get along with different people. Because I know that everyday is a learning process.

No one knows what lies ahead. I still believe that God has designed and planned my future and where I will be in the next five years.

 

 

 

Rosy Turner MY RANGGO Hospitality Hero

Rosy Turner MY RANGGO Hospitality Hero

Rosy Turner

F&B Head-Cashier Aloha Boracay Hotel

 

Three things you make sure you focus on in your work:

Guest satisfaction

Happy work environment

Going above and beyond the call of duty

 

Top tip for your Hospitality colleagues: It’s the little things that makes the big difference.  I like making special occasions extra special, such as doing a surprise room set up when it’s a guests birthday, or helping guests with planning a wedding proposal.

 

Your activities: I get involved with Beach clean-ups on Boracay Island, as well as Tree Planting and Beach Fit We Fit, where we run along the beach and pick up litter and debris.  The activities I get involved in are not about following orders from others; it’s about following my heart. It’s not about what you feel you should do. It’s about it being the right thing to do.  And I hope that others feel the same way, as our planet is in a fragile state.

 

Inspirations: My husband, My Ohana, My Friends and Sir David Attenborough

 

What’s in your Future? To be an advocate for promoting a better future for Boracay island, the Country, and the World. Without a healthy island there’s no healthy future for the tourism industry here. Tourism is a lifeline which relies on a healthy environment and looking after Mother Nature. Without which there is no future.

Nicole Thorp MY RANGGO Community Hero

Nicole Thorp MY RANGGO Community Hero

Nicole “Nic” Anne Aurora Go Thorp

Communications Associate at Verde (formerly Mulligans, Makati)

 

Verde has replaced the well-known Irish pub, Mulligans in Makati. Nic, who is the daughter of the owner, conceptualized Verde to be a Cultural Hub where like minded people can meet and strike up conversations. With an eclectic live music spectrum as well as Dj’s Verde is a great new venue to visit in Makati’s Poblacion.  Under Nicoles direction, Verde has already been used as the venue and entertainment for a number of fundraising events.

Three things you make sure you focus on in your work:

Keep a To-Do list

Keep my creativity-side of this business flowing, so I don’t get burnt out

Take a break, at some point during the day, for personal wellness such as a fitness class.

 

Top tip for your Hospitality colleagues: Always be open to learning from your peers, no matter what position they are in. It’s important to keep increasing your skills and to be open to new ideas.

 

Your Activities:

At Verde, we take pride in being a cultural hub.  It’s where like minds can meet and engage in conversations that strike a connection somehow; be it in music, art, sports, fashion, dance or anything. Since we opened back in late October 2019, we started our mission of trying to do one event per month which gives back in one way or another.

For our very first fundraising event we collaborated and worked closely with Fund The Forest  for their launch.  This was a fundraiser that involved four live acts and four DJ’s throughout the night.  The whole event felt like a mini festival.  A portion of the money raised contributed to an advocacy fund for the reforestation of the Aeta community in Yangil, Zambales.

 

Inspirations: Who or what inspired you?
For conceptualizing Verde, I feel that I gained (and continue to gain) my inspiration through experiences I’ve encountered throughout the years.  From different events, festivals, cultures, and establishments I’ve immersed myself in throughout my travels.

I try my best to save up and travel, to really freshen my mind and to gain better perspective of how things are done all over the world. It’s nice to absorb what I see and experience, and then turn it into something that I can add my own touch to.

What’s in your Future? 

I actually have a lot of ideas constantly flowing through my mind for possible projects I would like to pursue in the future; definitely related to Public Relations and Journalism.  But for now you can enjoy what Verde has to offer and hopefully also pass by NIC’S to see another project of mine!

Jake Deray MY RANGGO Hospitality Heroes

Jake Deray MY RANGGO Hospitality Heroes

Jake Vic M. Deray
Bell Service Man Herald Suites Manila

 

Three things you make sure you focus on in your work
God: Of course everything I do, I entrust it to Him
Family: Second to God, I work and sacrifice for work all for my family’s good future
Guest: A commitment bound to perform and give customer satisfaction

 

Top tip for your Hospitality colleagues: Go to work, always give your 100% effort and exceed everyone’s expectations. Even your own.

 

Unique Experiences:
When Super Typhoon Ondoy hit it was a physically exhausting day. During check-in and check-out we had to carry our guests heavy luggage up and down the stairs, because the elevator had to be stopped due to security reasons.  For check-out we assisted the guests to get their luggage to their cars, or cabs crossing the flooded street of Chino Roces on foot.  Some guests cars were parked on the next block!

 

Your activities:
I’m part of a group of employees who was awarded Employee of the Year. We usually head extracurricular activities as part of the company’s CSR activities.

I was one of the organizers for our annual Charity Feeding Outreach, in December 2019 CSR activity.  It’s organized in coordination with the San Lorenzo Ruiz and Companion Martyrs Parish in Navotas City.  My role was to act as one of the ‘kuyas’ for the 200 children who participated.  The children are from the nearby Dagat Dagatan community and they are between the ages of 4-7 years old.  I helped with the program from registration through to, story-telling and dancing with the kids, as well as gift giving.  The gift giving can include toys, clothes and shoes, and school supplies.

Our CSR activities are always held during the weekends, and I got involved voluntarily.  Like the kids we spent the day with, I was not well off growing up, so I like to be involved and lead programs when I can.  I don’t have the money to run these programs myself.  If I did have money I would.  But I love that Herald Suites has these initiatives, so I can get involved and play a part.

 

Inspirations: My family is my inspiration, which gives me strength and will to perform my task with utmost care and responsibility.

 

What’s in your Future? Hopefully, I can move up the ranks based on experiences, achievements and reward.

Mike Martillano MY RANGGO Hospitality Hero

Mike Martillano MY RANGGO Hospitality Hero

Michael “Mike” Martillano

Owner (corporation) Eclipse Dive Center, Boracay

PADI Open Water Scuba Instructor with specialty ratings for Nitrox, deep dive, night dive. 

2016-2019 President of BBASS (Boracay Business Administration of Scuba Shops Inc.).

2020 Vice President of BBASS

 

Mike has held the position of Vice President or President for the Boracay Business Administration of Scuba Shops Inc. since 2016.  BBASS Environmental advocacies include Ocean-Bed Clean-ups, Crown of Thorns removals, maintenance of Dive Buoys, as well as assisting with maintenance of snorkeling and anchorage buoys.  Members may also be called upon to assist with search and rescue missions.

 

3 things you focus on in your work:  Diving is a specific industry so I have very distinct focus points.

Quality of Service – Making sure I have good and well maintained Equipment, so checking regularly. Ensuring standards and procedures of training are strictly followed

Attention to detail – this for me is getting to know and understand my students; how I may teach one can be very different to how I would teach another.

Safety – For me this is about familiarity with the dive sites on any given day in terms of how they react to weather and currents, and with my students; so we can agree on the dive sites appropriate for their skills or experience.

 

3 things that are important to me when I’m working:

Communication – you have to have the best communication with the people you work with. For co-coordinating day to day activities, maintenance of equipment but also during dives

Time-keeping – this is very important, especially in certain dive destinations, where you have to pay attention to the current and weather. Time-keeping is important for Instructors to follow, and our students.

Being physically and mentally fit – Not just me but my instructors too. Diving requires you to be fit and healthy. It is especially important for divers working on Boracay, where there are a lot of bars and parties; you have to have a balance.  It’s vital to keep yourself physically fit for diving, for yourself and for your students.

 

My top tip for my Hospitality colleagues:

Put your best foot forward.  The moment the guest meets up with you, be you’re absolute best.  You are providing a service, an experience.  This approach gives them the best time and also lessens the chance of complaints.

 

My activities:

I have been a member of BBASS since 2012 but I’ve been diving a lot longer.  I was the President of BBASS (Boracay Business Administration of Scuba Shops Inc.) from 2016, when the President stepped down half way through his term, and I stepped up. I was then elected President in 2017-2019.  In 2020 I stepped down to the Vice-President position.

I was the President of BBASS during the closure of Boracay, when the island was under heavy scrutiny.  I advocated hard for Boracay’s Marine environment to be included in the Rehabilitation Program.  Initially it wasn’t included, other than the issue of making the water cleaner.  I attended one meeting early on in the closure, and was then invited to lots of meetings. It was good to know that the Dive Tourism Community’s voice was heard.

During the closure I advocated strongly for the remaining divers on the island to be allowed to continue with the ocean clean ups and monitoring of the ocean bed.  At the time there was a ban on boats and people using the water, other than a small stretch of water at Station 1. I had to approach the Security Committee of the island and negotiate with them to allow the remaining divers on the island to have access to the water.  We had a major Crown of Thorns epidemic, at the time.  It had started early in January and there was a massive epidemic of them across the Philippines. It was vital we had permission to enter the water to try to clear them, before they destroyed our corals and reefs.

BBASS has worked closely with the Boracay Inter-Agency Taskforce ever since, to set up various initiatives and advocacy projects.  We have also conducted seminars for the Greenfins Foundation here; educating island stakeholders and water users.  Topics include Why you shouldn’t drop Anchors, what fish shouldn’t be caught and why, not dropping trash in to the ocean and dry docking for repairs and not doing it whilst on the ocean.  We also put signage, inspired by the Greenfins Foundation, all over the island and with DENR.

Every September is International Coastal Clean Up (ICC) month and all members participate.   Officially BBASS organizes clean ups every quarter, but many members also carry out monthly clean-ups . And some divers practice it daily, always carrying a net bag, to educate the student divers on the importance of looking after the marine environment.

We maintain the Dive Buoys and help with snorkeling and Anchorage Buoys.  We still sometimes see evidence of anchors having been dropped but it’s very few now.  But in the past when it wasn’t followed, we would take photos and make reports of offenders.  Visiting yachts is still an issue ; our dive buoys are not designed for yachts and many don’t know where to moor up.  This is something we still need to address.

 

Inspirations/Goals:

My biggest inspiration is to have Boracay recognized as the leading Sustainable Tourist Dive Destination in the Philippines.

What is unique here is that Boracay’s dive spots are all within 20 minutes of the beach, and an island full of hotels, spa’s, restaurants, bars and other activities.  Unlike other Philippine Dive Destinations, which are really only geared up for Dive Tourism and often a great distance from the nearest hotels or attractions for non-divers.

Here tourists can visit with their families or friends and indulge their love of diving whilst the rest of their party chill out on the beach, have a massage or do their own activities.  And they can all still meet up for lunch, or dinner afterwards.  There’s no having to travel for 2 or 3 hours to get to their dive centre; everything is here within walking distance along a beautiful white beach.  Plus we have a great range of dive sites for beginners and experienced divers.

 

What’s in your Future?

My main aim is to continue to provide a quality service.  I’d like to see more locals becoming more environmentally aware and responsible for the island; to be Eco-Warriors.  Not just on Boracay but across the Philippines and the World. To be aware of the impact that they have on the environment, and how they can minimize it.

 

More about The Boracay Business Administration of Scuba Shops Inc (BBASS):

The role of BBASS is to maintain the Boracay Dive Center Compliancey register and provide a forum for Dive Shops.  BBASS used to oversee the set Dive Rates too  but in 2019 decided to focus more on the islands environmental  issues, continuing with the Ocean Bed clean-ups, maintaining the buoys at the dive sites and the Crown of Thorns removals.

BBASS also polices Standards and Procedures of member dive shops; equipment and training of BBASS members.  They undertake an inspection of all shops at the start of the year, with PCSSD (Philippine Commission on Sports Scuba Diving), Philippine Coast Guard and officers from the LGU, prior to endorsement for renewal of their business permits.

BBASS also does random inspections on the shops and personnel, throughout the year, checking instructors certifications are up to date, dive equipment is well maintained, recording procedures etc.  BBASS decided these issues were more important to focus on, than setting the dive rates for Boracay, which wasn’t being followed anyway.

One of the requirements of BBASS is that every dive shop is required to participate in the BBASS environmental advocacy programs.   Shops send personnel to join the ocean bed clean-up dives.  Or, when they need to collect and remove Crown of Thorns.  This is done with volunteer divers from the islands Dive Shops and various other island officials and groups.

Gian Sison MY RANGGO Hospitality Hero

Gian Sison MY RANGGO Hospitality Hero

Gian Paolo Sison

Head Chef/Owner: Carnivores Snack Shack, Alabang, Muntinlupa

Lead singer: Hey Moonshine

Three things you make sure you focus on in your work:

Sourcing Top quality ingredients. I believe that the ingredients are just as important as the recipe itself. Cutting corners may even cost you a lot.

Cleanliness comes next,  this is very crucial since I’m in the food business.  My work space needs to be clean always, to avoid cross contamination. The last thing that I would want is my clients paying me for my food and getting sick.

Experiment.  Don’t be afraid to experiment; if you think you can add something to make a traditional dish better,  do it!  Cooking is a never ending learning process,  this also helps keep the boredom away when doing the same thing over and over again.

 

Top tip for your Hospitality colleagues:

My tip to others is that you need to keep on trying other foods.  Go out and try to experience the food, consider how it’s different from the other foods; you’ll be amazed on how dishes vary in taste and texture.  Chefs often put their signature stamps on their dishes,  so try to discover what they are and see which inspires you more.

 

Your activities:

As a Chef,  I do Feeding Programs for street kids and the homeless. We have done small scale Feeding Programs for just five families right up to bigger ones for as many as one hundred (100) families.  We don’t always do this on our own; we partner up with other people who want to help out as well.

The band I’m in,  Hey Moonshine, proudly play and support fundraising gigs and events. There’s really no defined process on how we choose which fundraisers we support.  As long as we are invited to help out, it’s something that is close to our hearts,  then we do it.

Some of the benefit gigs Hey Moonshine has participated in were:

Hardbound’s Balik Eskuwela – where donations of school supplies were given to less fortunate students

Stellar Productions’ Rockin’ for a Cure – where proceeds went to two cancer patients

Project 4 and Twist’s Ayuda – a benefit gig for Taal volcano victims and evacuees

Jamming for Kayla – a benefit for a cancer patient named Kayla

Save our Furry Friends – which is an advocacy close to my heart. We were able to get a lot of donations for Save Our Furry Friends as well.

We don’t really select what gigs or fundraisers we’ll help or support; as long as our schedule permits,  we’d gladly do it.

 

Inspirations: I’m inspired by the idea of being able to help others, and by the people around me.  My clients who never fail to commend my work; the feedback that I get is just so overwhelming. So, as long as people like my food,  I will never stop cooking.

 

What’s in your Future?

I plan on having a restaurant of my own.  Something more accessible for people.  I think that I have enough experience to venture into it. By God’s grace, it will happen.  As for helping the community, we will continue to do what we are doing now.  A bigger production would mean we can do it more often.

Rommel T Juan MY RANGGO Hospitality Hero

Rommel T Juan MY RANGGO Hospitality Hero

Rommel Tambunting Juan

Chief Executive Officer Binalot Fiesta Foods Inc.

DAHON Program

Eggciting Harvest Project/EMBRACE

Rommel started up DAHON (Dangal at Hanapbuhay para sa Nayon) in 2006, in response to the devastation of Luzon by Typhoon Milenyo. Milenyo’s winds and rain destroyed most of the banana leaves in the area, which were normally supplied to the fast-food chain Binalot.  Sourcing a new supplier in Barangay Buhanginan in Nagcarlan, Laguna,  Binalot’s CSR program DAHON has resulted in a community livelihood program benefiting 30 families and has since expanded into a salted egg production program too.

 

Three things you make sure you focus on, in your work:

I always ask people how they are.

I always focus on achieving our targets.

I always try to keep everything light.

 

Top tips for your Hospitality Colleagues: 

Always try to wow your customers! And always keep your people happy, so that they can give the best service.

 

Your Activities:

We started our DAHON Program in 2006.  DAHON stands for Dangal at Hanapbuhay para sa Nayon and it is an ode to Binalot’s iconic banana-leaf packaging.

Binalot Fiesta Foods Inc is famous for its classic Filipino meals wrapped in a banana leaf.  During Typhoon Milenyo in 2006, Binalot’s usual source for banana leaves was wiped out.  We looked at importing leaves from Iloilo but the costs were just not sustainable.  Being proactive, I started searching for more local options and was directed to Nagcarlan, near Mt. Banahaw, in Laguna.

Nagcarlan resident Rodney Oriel agreed to an initial supply of 3,000 cut pieces of banana leaves for Binalot, sourced from banana trees grown in the backyards of the Barangay’s impoverished farmers.  This initiative has since evolved into a Community Livelihood Program, participated in by 30 families.

Wanting to help the community more, we have most recently partnered with another program, called EMBRACE. We’d looked at other crops the farmers could produce, to expand the economic benefits of DAHON, but there was always competition from other areas.  Binalot provides one salted egg with every meal so we decided to introduce salted egg production to Barangay Buhanginan.

We acquired 30 salted egg starter kits and consulted the Department of Science and Technology (DOST) on the production process for the Eggciting Harvest Project. The starter kits, which were awarded to the Barangay Buhanginan matriarchs, enables the community to supply Binalot with 1,000 trays of fresh and high-quality salted eggs for its stores, every month.

The success of Binalot’s CSR program lies in its sustainability, and the way it’s sustainable is because we are the community’s direct market. Banana leaves are our primary packaging and we have salted egg with every Binalot meal. As long as there’s Binalot, it’ll be a continuous partnership and that’s our commitment to the community of Barangay Buhanginan.

We are proud that DAHON has received several citations including the once-in-a-lifetime Centennial Prize in the worldwide 2007 UPS Out-of-the-Box Small Business Contest and the Intel-AIM Corporate Social Responsibility Award (IACRA) at the Asian Forum on Corporate Social Responsibility in 2010.

 

Inspirations: My family inspires me. And the energy of my people at work energizes me.

 

What’s in your future?  I hope that  we can expand our advocacy further as Binalot grows. I believe that you must first do well, before you can do good.

 

Since its beginnings, the DAHON Program has not only become a reliable form of livelihood for the inhabitants of Brgy. Buhanginan; it has also helped build the barangay’s own dahunan where the townspeople regularly gather to socialize and prepare Binalot’s weekly orders. It has provided financial support to both students and teachers at the local daycare center, and families have been able to send the children to college and university.

 

Dhenver Guilaran MY RANGGO Hospitality Hero

Dhenver Guilaran MY RANGGO Hospitality Hero

Dhenver C. Guilaran

Business Owner of AutoConnect Transport, Paranaque City

National Secretary – HiAce Club Philippines

Since the 12th January 2020 the eruption of Taal Volcano has displaced over 270,000 people in South Luzon. Both Batangas and Cavite have been placed under a state of calamity, and electricity and water supplies were cut off from several locked down cities. Dhenver has been involved in a number of Relief Drives for those affected by the Taal eruptions.

 

Name of Relief Drives:

HiAce Club Philippines Taal Relief

Intransit Manila Taal Relief Operation and Medical Mission,

Project Ronin : Tuloy Ang Ating Laban (TAAL)

 

Relief Drive Activity Details:

1st Taal Relief Operation As early as the 14th January the HiAce Club Philippines, by Gods grace and generosity of all Chapters, family members and friends, were able to provide relief goods specifically in Tagaytay City Integrated School.  This was done in coordination with the Central Command for Relief Distribution in Tagaytay.

Chapter members from Manila, Cavite, SouthSide Vans worked hand in hand to give out hygiene kits, blankets, sleeping mats, clothes, canned goods, mineral water and instant food to more than 1,000 people in the evacuation center.

2nd Taal Relief Operation was a Medical Mission and Relief Operation on the 19th January.  This was in partnership with Intransit Manila, with Team Leader Mytze Coi of Alorica, together with a team of Doctors, Nurses, approximately 50 Volunteers and the Army.  A total of 5 Evacuation Sites in Balayan Batangas were visited : Brgy Canda, Lantanan, Gumamela, Brgy Putol and Brgy Carenahan.

The Team of HiAce Club Volunteer Vans picked up relief goods before the operation, and during the operation we served as cargo vans for relief and volunteers.

3rd Taal Relief Operation was operating a Cargo Van for Project Ronin, to pick up relief goods in different areas of Metro Manila and deliver them to the Project Ronin base, inside Camp Aguinaldo. Project Ronin is a pure advocacy and  voluntary movement to promote sustainable local tourism and responsible travelling in the outdoors. It aims to empower local communities to be more confident, pro acive and engaging. Project Ronin aims to promote and empower, environmental and cultural awareness to travelers and outdoor enthusiasts by providing quality outdoor education.

4th Taal Relief Operation was on the 19th January, with the 2nd Relief Drive of the HiAce Club Philippines to Batangas. By this time mandatory evacuations had been enforced in communities living within the 14 km radius of Taal Volcano’s crater. With the continuous volcanic activities, we do not know when the affected children and their families would be able to go back to their homes. HiAce Club Philippines now knew the most urgent needs. Together with HiAce Club Founder, Roy Dancel and family, we delivered the relief goods to Lipa Batangas Fernando Airbase, where they also had evacuees. A total of 256 families received medicines, blankets, water, facemask, food, potable water and sleeping mats.

 

Why do you think it’s important to get involved? On a personal level it is good for my mind and body; it has a profound effect on my psychological well-being, reducing stress and anxiety. It also increases self confidence. It may seem strange but helping others give you a “high” that makes you feel good. It’s also about perspective. By looking at the challenges of others’ lives, you can take that point of view into your own. It gives a sense of meaning in our lives. A meaningful life isn’t found, but created through our actions. And it starts with looking for ways to help others.

 

Three things you make sure you focus on, in your work:

First is Always Find the FUN in what I do. I am in the transportation business; I love travelling. I love meeting people, talking to people. Different projects comes in, from surveys to long distance traveling. I always ask myself why I should drive, since I employ drivers too. But I find that there will be that output you so desire, and you value the task.

Second is Prioritize Tasks. They say that the first hour at work is where most people are productive. This is because all energies are yet to be spent. I put difficult and challenging tasks on my agenda during the first hour, and then end with those routine tasks that I find boring. It makes me stay focused and I avoid getting stressed, without spending precious time on doing tasks I don’t like.

Third is Keep Learning. I want to be a lifelong learner, to thrive as a well-informed person. So always read; read quality books and magazines. Watch interesting screen time, enjoy a good movie. And surround yourself with like-minded people but also be around people who are different than you.

 

Top tip for your Hospitality colleagues: The number one thing you can bring to the table is all that energy you have stored somewhere inside you! When you are enthusiastic about a cause, your energy will be contagious and spread to others. You will find that your positive spirit can motivate others to take action towards the cause as well.

Be Selfless this is what volunteering is all about; giving your time to a cause you believe in, in order to help others in the process. The whole experience can be very rewarding and addictive. A little selflessness can go a long way and you might find you get a lot out of the experience.

Be a Team Player last but not least, being a part of a team is essential to volunteering. The world is very rarely changed by just one person. Instead it’s the collective effort of a group of committed individuals, working together that makes the difference. Stay Friendly, respect all opinions, and be compassionate and you can achieve something wonderful with your team.

 

Inspirations: There are 3 kinds of people; those who MAKE things happen, those who WATCH things happen, and those who wake up one day, and asked, What Happened?

The Bayanihan Spirit of the Filipinos inspires me in times like these. Faith, resilience and a good sense of humor to sum it up. A simple act of kindness awakens the hero inside of us.

 

What’s in your Future?

“I will try my very best to bring myself and family to a place where I can be happy with who I have become, and what I have done”.

Regardless of how simple these words are, they hold a lot of meaning and do have some sort of heaviness inside them. This is all due to me being used to planning.  However, there is no denying that life has taken a weird and unplanned turn. Things went unplanned. Yet everything is still fine. That is why I have a general future plan to keep on going with my business, pursuing my dreams. So, my future plan would be to keep chasing dreams, keep building myself up, be a better me – never stop believing I will succeed.

Everything else is just a plan of my well-being, mentally and physically. I truly plan to bring myself to a place where happiness will be guaranteed and I am going to be the one doing that for myself. I am going to work hard, I am going to make sacrifices, I am going to lose once in a while, but everything is going to be okay. Because that’s my plan. To make everything okay for me and for the people I love.

Happiness is the Plan. Is has always been that way and will always remain the same.

 

Judith Distal MY RANGGO Hospitality Hero

 

Judith Distal MY RANGGO Hospitality Hero

Judith Distal

Owner/Manager El Nido Boutique Art Cafe

 

 

Three things you make sure you focus on, in your work: Do a job fast and efficiently and complete it before the deadline. Be reliable, and do honest business.

 

Top tip for your Hospitality colleagues: As an owner, it’s important to know my business inside out; knowing what the Manager and Supervisors are doing, and being hands-on personally, whenever required. That way I can see the problems easier and provide better training to the staff.  And I gain a greater understanding of what guests truly desire.

 

Your activities:  First we need to take care of our destination, the environment and the community, so that the business we are in, is in a healthy environment.

Over the years our priority projects have changed. Today we are focusing on zero waste; we helped with getting El Nido Plastic Free.  We help organize regular island clean-ups and we are involved in plastic waste projects.  We have also been involved with marine life protection projects such as the installation of mooring buoys, so our corals, reefs and sand beds are not damaged by anchors.

We are also involved in animal welfare, rescuing and helping strays and trying to find homes for them.

Our restaurant has its own Organic Farm.  There we produce most of the vegetables we serve and also operate a no-waste composting scheme; we either process our restaurant waste, so it can be used for animal feed or we compost it and use it as fertilizer for our crops.

We are actively involved in the local Tourism Board, to help make El Nido better.

We have also contributed to the local Arts and Music scene through workshops, festivals and sports events.

 

Inspirations:  My husband; he and I share the same passion and love for nature, and we are likewise both involved in many projects.

 

What’s in your Future?  We wish to be able to retire on our farm; grow more vegetables and fruits, and become self-sustainable and independent.  To the point that we can completely live of the land.