+Anne Lapena MY RANGGO Hospitality Heroes

Anne Margarette R. Lapeña

Housekeeping Attendant at Herald Suites


Three things you make sure you focus on in your work: 

Knowledge about the field of your work

Willingness to work

Always enjoy your day in doing your work.


Top tip for your Hospitality colleagues:  I remember my professor once told me that I should choose a job I love, because I will never have to work a day in my life, and that says a lot!


Unique Experiences/why you were nominated:

I have worked at the Herald Suites Hotel for more than 5 years.  I have been nominated for Your Hospitality Heroes because of the most unique experience that has ever happened to me.  I was working and found a guest had left 70,000.00php, I was able to surrender the 70,000 pesos to the company without any hesitation. Because I believe that when you are loyal to your company you must be loyal to the customer as well.


Your activities:  It’s just only a matter of participating in the company’s program and advocacy.


Inspirations: I really just love my job, my work, the environment, the people I am surrounded with, those things inspires me.


What’s in your Future? I can’t be specific because I have big plans in future and I don’t want to just dictate what my future will be so, as of now I’m into bettering myself, trying to learn new things everyday as much as possible, also to get more experience in different situation, places, and to get along with different people. Because I know that everyday is a learning process.

No one knows what lies ahead. I still believe that God has designed and planned my future and where I will be in the next five years.




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