Hospitality Problems Industry Hero MY RANGGO Hospitality Heroes

Hospitality Problems Industry Hero MY RANGGO Hospitality Heroes



Athena – Hospitality Problems (Facebook Forum)

Receptionist – Themed Park in Davao


Name of Industry Project: Hospitality Problems

This is a community page on Facebook, intended for students and personnel of the hospitality industry. It is a place to share our common problems and experiences positively. I started the page myself in 2015.  About 5 years in I needed help and I now have 17 co-admins from Luzon, Visaya’s, Mindanao and overseas, helping with the page.


Three things you make sure you focus on in your work:

I make sure that I have a community, that gathers everyone in the industry and who will help each other hand in hand

I focus on offering a helping hand to followers of the page.   And I do this without anything in return because it makes me happy knowing I could help, at least, in this way

I make sure that I learn from every experience and new idea we share on the page. And at the same time acknowledge those great stories from the community

Top tip for your Hospitality colleagues: Be kind. Nothing beats a kind heart. With kindness, you can do everything such as what I and my team do now.

Inspirations: The hospitality industry itself – because it is always challenging.

What’s in your Future? Hopefully, we can have an actual and official community, exclusively for personnel in the Hospitality Industry, with great perks and privileges.

The Hospitality Problems Team: Antonio dela Cruz | Claire Frances Joy Espartero | Renabelle Santos | Carlo Joseff | Villanueva Azurin | Oliver Lance Caramat | Cheska Manalo | Ariel Pilapil | Mhe-ann Balierbare |Jeng Tafalla | Blazie Lopez | Edrian John Martinez | Nellaine Mariz Go | Kate dela Cruz | Justin | MJ Botio | Priscila Anne

Faye Cabio Eco Hotels Philippines MY RANGGO Hospitality Heroes

Faye is the Marketing Supervisor for Eco Hotels Philippines, and is part of the company’s Sustainability Team. Faye believes passionately in Eco Hotels Vision, Mission and Advocacy. She takes part in the Eco Gives Back program, working with street children in Manila, and in activities and events focusing on promoting environmental and sustainable initiatives and practices.

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Almera Alulod MY RANGGO Community Hero

Almera Alulod MY RANGGO Community Hero


Almera Alulod

General Manager

Lost Wanderers – TLWT Travel Services

Three things you make sure you focus on in your work:

I write down all the tasks I need to do, having a daily ‘to do’ list really helps me focus.

A huge cup of coffee.

I commit to finish all the tasks I set myself for the day.


Top tip for your Hospitality colleagues: 

I find the following mantra’s really helpful: Keep Going, Keep Growing. I did not come this far, just to come this far. And, It is not your job to be everything to everyone.


Your activities: We do outreach events at least twice a year.  We collect donations like school supplies and also a percentage of our sales goes to the funding of Batad Kids. This year, we are hoping to put up a mini Library for the children (if the fundraising budget permits)

Our plan for the Mini Library is just a small space with cabinets around where we will put all the supplies.   Like books, coloring materials, wooden toys etc.  At the moment we are thinking that tables and chairs may not be necessary, and we plan to put down a puzzle floor mat instead.  The school has no library and definitely has incomplete books, we would like to at least give the kids a place where they can spend time reading or playing, during their spare time.

Collecting donations ain’t easy. We usually use social media for Crowdfunding.  There are companies who sends us school supplies for the kids and some friends donate cash.


Inspirations: I find inspiration in a variety of people and things.  My best inspiration would be the feeling I get whenever a client is satisfied with the services we delivered. And the smiles of the kids in the community.


What’s in your Future?  We plan to build a bigger company and help more kids.  We also want to help aspiring businesswoman build their own businesses or their brand.